The Publix supermarkets chain has a customer service number, which its customers can call for assistance on various issues. It is the number that Publix customers can call when they happen to have various enquiries or complaints. It is also the number through which members of the press can get a chance to contact the people who run the Publix supermarkets chain about various issues. The Publix customer service number is also the one through which Publix associates can get to speak with HR. This is in spite of there being other ‘more specialized/more appropriate’ numbers availed to the associates on the Publix.org site for this purpose. At yet another level, the Publix customer service number is the one through which folks seeking various donations as well as entities in search of employment verification can call.
Where to find the Publix customer service number
The best place to find the Publix customer service number online is on the ‘contact’ page of the Publix corporate site. The web address/URL you can use to get to the said ‘contact’ page of the Publix corporate site is given towards the end of this article, in the ‘helpful links’ section.
The actual Publix customer service number digits
The actual digits that make up the Publix customer service number are: 1-800-242-1227.
How to use the Publix customer service number
If you wish to contact Publix customer service, the first and most obvious step will be that of dialing the number on your phone: the number being 1-800-242-1227. Once the number goes through, the first thing you will encounter is a recording, detailing various options that are open to you. Listen carefully to this recording, as it will give you instructions on the next digit that you should press, in order to access the specific form of assistance you need. You will hear, for instance, that for you to speak with a Publix customer care associate, you should dial ‘1’. That is exactly what you should do — and if you are calling during normal working hours, you will be able to talk to an associate (real live person) straight away.
Hours within which you can use the Publix customer service number
For the automated services, you can use the Publix customer service number at any time. But to actually speak with a Publix customer care associate (live person), you will need to call the number during the normal working hours.
- ‘Contact’ page on the Publix corporate site: http://corporate.publix.com/contact
- Publix homepage: http://www.publix.com/
- Publix HR site: http://www.publix.org/